FAQ's
No, all our marshmallows contain fish gelatin.
We ship all orders directly from our facility in New Jersey.
At the moment, we only ship within the United States. We’re working on expanding—stay tuned!
Orders are processed within 1–2 business days. Delivery usually takes 3–7 business days depending on your location.
Once your order is shipped, you’ll receive an email with tracking details so you can follow your marshmallows every step of the way.
Yes! We love creating custom marshmallows for weddings, birthdays, and corporate gifts. Contact us at Contact@themarshmallowshop.com to get started.
Absolutely! All of our marshmallows are handcrafted in small batches for the perfect texture and flavor.
We accept major credit cards, PayPal, and other secure payment methods.
Due to the perishable nature of our products, we do not accept returns. If your order arrives damaged or incorrect, please contact us within 48 hours and we’ll make it right!
Orders can be changed or canceled within 2 hours of placing them. Email us at Contact@themarshmallowshop.com as soon as possible.
You can email us anytime at Contact@themarshmallowshop.com or use the contact form on our website. We usually reply within 24 hours.